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AI-Powered Voice + Text Dispatch

AI Answering Service for IT & Managed Services

Sounds like a human. Our natural sounding AI will help you win more business. Answers every call and text 24/7, triages emergencies, and warm-transfers to your on-call tech with a whispered summary—so you stop losing jobs to missed calls.

Base Level Very Good AI Voice Natural conversation quality. Handles calls professionally and efficiently. HVAC Demo: Call and say your heat is out to experience the AI!
Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max per number
State of the Art Human-Like AI Voice Virtually indistinguishable from a real person. Premium conversational experience. HVAC Demo: Call and say your heat is out to experience the AI!
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max per number
Starting at $99/month
14-day free trial
No credit card
No sales call required
Critical Alert Server down, 50 users affected
SMS Ticket Sent To on-call tech
Incoming Call
AI Dispatcher Active
CallDispatcher Thanks for calling Tech Solutions—this is dispatch. How can I help?
Caller Our whole office can't get to the internet
CallDispatcher I'm paging our on-call tech now...
Trusted by IT Companies & MSPs Nationwide
24/7 Coverage
99.9% Uptime

The Only AI Dispatcher with Whisper Transfer

Most AI answering services transfer calls blind—your tech answers with no idea what they're walking into. CallDispatcher briefs your tech first, so they can accept or decline before connecting.

Whisper Before Connection

"On-call dispatch. IT emergency. Main server down affecting 50 users. Caller is IT manager at client ABC Corp. Down for 30 minutes. Press 1 to accept, press 2 to send as ticket."

Tech Stays in Control

Your tech decides whether to take the call live or send to a callback ticket—all before the customer hears them.

Built for Emergencies

Pre-configured triggers for "server down", "network outage", "security breach", "ransomware" and more. Route true emergencies instantly, not every after-hours call.

The Most Human-Sounding AI in the Industry

Voice quality isn't a novelty—it directly impacts your business. Research shows customers are more likely to stay on the line and complete their call when greeted by natural-sounding voices. Robotic, awkward AI drives callers away.

We partner with the leading AI voice labs to deliver speech that sounds remarkably human—with natural pacing, appropriate pauses, and conversational tone. Your customers will assume they're talking to your dispatcher.

4.2/5 Premium AI voice naturalness rating (vs 4.7 for humans)*
27% Fewer abandoned calls with natural-sounding AI**

*Journal of Voice research · **Invoca home services study

Hear it yourself—call our live demo

Trade-Specific Training

Built for IT companies—not generic. Understands your industry terminology out of the box.

No Sales Call Required

Sign up, configure, and go live in 10 minutes. No demos, no salespeople, no waiting. Just results.

Voice + SMS Dispatch

Handle both calls and text messages with the same AI. Customers can text "emergency" or call—either way, you're covered.

Intelligent Fallback

If uncertain, the AI captures details and sends a ticket instead of forcing a bad transfer. Never lose context, never annoy your tech.

Every Missed Call Is a Lost Job

When your phone rings, you're often on a job, driving, or closed after hours. That's when calls turn into lost jobs—and lost revenue.

Missed Calls During Jobs

You can't answer the phone when you're in the middle of a job.

After-Hours Emergencies

True emergencies at 2 AM need fast routing without waking up everyone on the team.

Poor Call Notes

Incomplete details slow down dispatch and reduce your conversion rate on leads.

Your AI Dispatcher, Always On

CallDispatcher answers like a real dispatcher—not a chatbot or IVR menu. Natural conversation, smart triage, and seamless handoffs.

Human-Like Voice

Natural pacing, short acknowledgements, fully interruptible. No "press 1" experience.

Emergency Triage

Built-in IT/MSP emergency detection. Routes true emergencies instantly.

Warm Transfer

Connects to your tech with a whisper summary before bridging the caller.

Fail-Soft Design

If uncertain, captures details and sends ticket—never forces a bad transfer.

Your Tech Never Answers Blind

CallDispatcher connects to your on-call tech first, provides a 10-second whisper summary, and only then bridges the caller if the tech accepts.

  • Tech hears caller name, address, and issue before picking up
  • Press 1 to accept, Press 2 to send as ticket
  • Automatic fallback to backup on-call if no answer
  • Caller hears ringing during whisper—seamless experience
Incoming Call
CallDispatcher
IT Emergency Line

"On-call dispatch. IT emergency. Main server down affecting 50 users. Caller is IT manager at client ABC Corp. Down for 30 minutes. Press 1 to accept, press 2 to send as ticket."

1 Accept Call
2 Send as Ticket

Built for IT & Managed Services

Pre-configured emergency triggers for your trade. CallDispatcher knows when to wake up the on-call tech and when to capture a callback ticket.

  • Critical: Server down, network outage, security breach, ransomware
  • Urgent: Email down, system slow, can't access files, VPN issues
  • Custom triggers: Add your own emergency keywords
  • Emergency-only overnight mode (avoid unnecessary wake-ups)
Server room with equipment

Capture Leads Who Prefer to Text

41% of homeowners prefer scheduling by text. CallDispatcher answers texts just like calls—with the same emergency triage and job capture.

  • Missed-call text-back: Automatically texts callers you couldn't answer
  • After-hours auto-reply: Captures leads when you're closed
  • SMS job tickets: Same format your techs already receive
Upgrade: Two-Way Text Dispatch Full conversational SMS intake with emergency triage + warm transfer escalation
CD
Tech Solutions Dispatch Text Dispatch • Automated

Tech Support here. What IT issue can we help you with?

6:47 PM

Our whole office can't get to the internet

6:48 PM

I can help with a password reset. What's your email address and I'll verify your identity.

6:48 PM

123 Oak Street

6:49 PM

Thanks! Is this urgent (need help tonight) or can it wait until tomorrow?

6:49 PM

Tonight please

6:50 PM

🚨 Paging our on-call tech now. They'll call you shortly at this number. If you smell gas, leave immediately and call 911.

6:50 PM

What's a Missed Call Worth to Your Shop?

See how many jobs and dollars you're leaving on the table—and how CallDispatcher recovers them.

100 calls
27%
$350
+19%
Missed calls recovered/month
47
New text leads captured/month
+19

At $99/month, CallDispatcher pays for itself if it saves just 1 job every 3 months.

Go Live in 10 Minutes

No new hardware. No complicated setup. Just forward your calls and start answering every one.

1

Set Your Hours

Define business hours and after-hours behavior in our simple dashboard.

2

Add On-Call Contacts

Enter primary and backup phone numbers for emergency routing.

3

Choose Your Rules

Select from HVAC + plumbing emergency templates or add custom triggers.

4

Forward & Go Live

Forward calls to your CallDispatcher number. You're now answering 24/7.

Skip the Sales Pitch

Live in 10 Minutes. No Sales Call Required.

Other AI answering services make you book a 30-minute demo with a salesperson before you can even try their product. We think that's backwards.

Other AI Services
  • Book a demo call
  • Wait for sales rep
  • Sit through 30-min pitch
  • Get "custom quote"
  • Finally start trial
⏱️ Days to weeks
CallDispatcher
  • Sign up online
  • Set your greeting
  • Add your IT staff
  • Forward your calls
  • You're live!
⚡ 10 minutes

You're a contractor—you don't have time to sit through sales demos. Try it yourself and decide.

Choose Your Plan

No per-call fees. No surprise overages. AI dispatch coverage that fits your business.

Basic

$ 99 /month

Voice-only dispatch

  • 24/7 AI dispatcher
  • Emergency triage
  • Basic AI voice
  • 200 voice minutes
  • Call summaries
  • No SMS features

Standard

$ 199 /month

Voice + Warm Transfer

  • Everything in Basic
  • Advanced AI voice (human-like)
  • Warm transfer + whisper
  • 400 voice minutes
  • No SMS features
Full Control

Ultimate

$ 399 /month

Customize everything

  • Everything in Pro
  • 600 mins + 750 SMS
Voice Minutes 600 mins
600 10,000

+$25 per 100 minutes

  • Choose your voice 5 voices • switch anytime
  • Custom AI instructions Control how AI handles calls
  • Dedicated support

* SMS features require carrier registration (2-4 weeks). We handle the process for you.

All plans include a 14-day free trial. No credit card required. No sales call needed. Sign up and go live in 10 minutes.

Need more minutes? No problem.

If you exceed your plan's included minutes, additional usage is billed at simple per-unit rates:

Voice calls $0.25/min
SMS messages $0.05/msg

We'll alert you at 75% and 90% usage so there are no surprises. Upgrade anytime mid-month.

Common Questions

Everything you need to know about CallDispatcher.

We recommend transparency. While CallDispatcher sounds remarkably human—with natural pacing, acknowledgements like "got it" and "okay," and the ability to handle interruptions—it's a best practice to let callers know they're speaking with an AI assistant. This builds trust and sets appropriate expectations.

You have complete control over the greeting. Customize exactly what the AI says when it answers, such as: "Thanks for calling. This is our AI assistant and I can help you right away, or connect you with a team member. How can I help?" Many customers actually prefer getting immediate help from AI over waiting on hold or leaving voicemail.

Our fail-soft design means CallDispatcher never forces a bad decision. If it's uncertain whether something is a true emergency, it captures all the details, creates a ticket, sends it to you and the caller, and tells the caller a tech will call them shortly. No guessing, no frustrated customers.

No new hardware needed. You can go live today just by forwarding calls from your existing business number to your CallDispatcher number. Forward always, only when busy/no-answer, or only after hours—your choice. You can port your number to us later if you prefer.

Currently, CallDispatcher focuses on emergency triage, job capture, and warm transfers to your team. For scheduling, it collects the caller's preferred callback window and sends that in the ticket. Full calendar integration for direct booking is coming soon.

The Basic plan includes: 24/7 AI dispatcher, emergency triage, call summaries, and 200 voice minutes per month. Upgrade to Standard ($199/mo) for advanced human-like AI voice and warm transfer with whisper, or Pro ($299/mo) to add SMS capabilities and full call transcriptions. Additional usage is available at low per-unit rates if you exceed the included amounts.

Absolutely. We offer a 14-day free trial with no credit card required. Call our live demo number right now to hear exactly how CallDispatcher handles a call—then start your free trial and forward your calls to go live in minutes.

The 14-day free trial showcases our Standard plan features: AI voice dispatch, emergency triage, warm transfer with whisper, call summaries, and the advanced human-like AI voice. This lets you experience the core technology before committing. SMS/text capabilities are not included in the trial due to carrier registration requirements (see next FAQ).

U.S. carriers require all business SMS to be registered through a compliance process called A2P 10DLC (Application-to-Person 10-Digit Long Code). This isn't something we invented—it's an industry-wide requirement to prevent spam and ensure legitimate business messaging.

The registration process involves two steps:

1. Brand Registration — Your business identity is verified with The Campaign Registry (TCR). This requires your legal business name, EIN (Tax ID), business address, and website.

2. Campaign Registration — Your messaging use case is approved by carriers. We describe how you'll use SMS (dispatch notifications, customer updates, etc.) and how customers can opt out.

Timeline: The entire process typically takes 2-4 weeks. Brand registration usually completes within a few days, but campaign approval can take 1-3 weeks depending on carrier review queues.

Good news: We handle all the paperwork for you. When you upgrade to a Pro or Ultimate plan, we'll collect the required information (business name, EIN, address) and manage the entire registration process on your behalf. You'll just need to answer a few questions—we do the rest.

No surprises—just simple per-minute billing. We'll send you email and dashboard alerts at 75% and 90% of your plan usage so you always know where you stand. If you exceed your included minutes, additional usage is billed at straightforward rates:

Voice calls: $0.25 per minute
SMS messages: $0.05 per message

You can also upgrade your plan anytime mid-month, and we'll prorate the difference. If you're consistently going over, upgrading to the next tier usually saves money. And if you want to set a hard cap to prevent any overages, you can enable "pause at limit" in your dashboard settings.

Nope. Unlike other AI answering services that require booking a 30-minute sales call before you can even try their product, CallDispatcher is completely self-service. Sign up, configure your AI dispatcher, Add your IT staff, forward your calls—and you're live. The whole process takes about 10 minutes. No salespeople, no demos, no waiting. Just results.

Stop Losing Jobs to Missed Calls

Try CallDispatcher free for 14 days. No credit card. No sales call. Go live in 10 minutes.

Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max
Start Free Trial

Experience Text Dispatch Live

See how CallDispatcher handles after-hours texts

What you'll receive:
Tech Solutions Support: What can we help you with?
Forgot my password and locked out
I can help with a password reset. What's your email address and I'll verify your identity.
+1

You're Losing Jobs to Text-First Customers

Here's the revenue you're leaving on the table

41% of homeowners prefer scheduling service by text over calling
19% prefer texting as their first contact method when reaching contractors

The problem: When these customers text your business line and get no response (or a generic auto-reply), they move on to the next contractor who does respond.

CallDispatcher captures these leads automatically

  • Missed-call text-back — instantly reaches callers you couldn't answer
  • After-hours auto-reply — captures leads while you sleep, not just during business hours
  • Same emergency triage — urgent texts escalate to your on-call tech, just like calls
  • Job-ready tickets — name, address, issue, urgency collected before you call back
Start Free Trial — Capture Text Leads

Included in Pro plan ($299/month) and above.

Electrical Support Coming Soon

We're building emergency triage templates for electrical contractors. Join the waitlist to get early access.

We'll notify you when electrical support launches. No spam.