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AI-Powered Voice + Text Dispatch

AI Answering Service for Medical Offices

Sounds like a human. Our natural sounding AI will help you win more business. Answers every call and text 24/7, triages emergencies, and warm-transfers to your on-call provider with a whispered summary—so you stop losing appointments to missed calls.

Base Level Very Good AI Voice Natural conversation quality. Handles calls professionally and efficiently. Demo: Call and say you need an urgent callback about a child’s fever to experience the AI.
Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max per number
State of the Art Human-Like AI Voice Virtually indistinguishable from a real person. Premium conversational experience. Demo: Call and say you need an urgent callback about a child’s fever to experience the AI.
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max per number
Starting at $99/month
14-day free trial
No credit card
No sales call required
Urgent Call Child 104 fever, 6 hours
Secure message sent To on-call provider
Incoming Call
AI medical receptionist Active
CallDispatcher Thanks for calling Family Health. This is the after-hours answering service. How can I help?
Caller Need my blood pressure medication refilled
CallDispatcher I’m notifying the on‑call provider now.
Trusted by Medical Offices Nationwide
24/7 Coverage
99.9% Uptime

The Only AI medical receptionist with Whisper Transfer

Most answering services transfer calls without context. CallDispatcher captures the essentials first, then hands off with a brief summary—so your on‑call clinician can respond quickly and safely.

Whisper Before Connection

"On‑call provider: Urgent callback request — child with 104°F fever for 6 hours. No breathing distress reported. Call back at the patient’s number on file."

Tech Stays in Control

Your tech decides whether to take the call live or send to a callback ticket—all before the patient hears them.

Built for Emergencies

Pre-configured triggers for "chest pain", "difficulty breathing", "severe bleeding", "allergic reaction" and more. Route true emergencies instantly, not every after-hours call.

The Most Human-Sounding AI in the Industry

Voice quality isn't a novelty—it directly impacts your business. Research shows patients are more likely to stay on the line and complete their call when greeted by natural-sounding voices. Robotic, awkward AI drives callers away.

We partner with the leading AI voice labs to deliver speech that sounds remarkably human—with natural pacing, appropriate pauses, and conversational tone. Your patients will assume they're talking to your medical receptionist.

4.2/5 Premium AI voice naturalness rating (vs 4.7 for humans)*
27% Fewer abandoned calls with natural-sounding AI**

*Journal of Voice research · **Invoca home services study

Hear it yourself—call our live demo

Trade-Specific Training

Built for medical offices—not generic. Understands your industry terminology out of the box.

No Sales Call Required

Sign up, configure, and go live in 10 minutes. No demos, no salespeople, no waiting. Just results.

Voice + Messaging

Handle both calls and text messages with the same AI. patients can text "emergency" or call—either way, you're covered.

Intelligent Fallback

If uncertain, the AI captures details and sends a ticket instead of forcing a bad transfer. Never lose context, never annoy your tech.

Every Missed Call Is a Missed Patient Moment

When your phone rings, your team may be with a patient, in a procedure, or already assisting someone at the front desk. Missed calls can mean missed appointments, delayed care coordination, and frustrated patients—especially after hours.

Calls While You’re With Patients

You can’t always answer the phone during visits, procedures, or check-in—so patients end up on hold or calling back.

After-Hours Urgent Needs

Patients need clear guidance at night and on weekends—route true urgent cases quickly, without waking the entire team.

Incomplete Messages & Call Notes

Missing details (symptoms, callback number, pharmacy, appointment reason) create delays and extra staff work.

Your AI medical receptionist, Always On

CallDispatcher answers like a trained medical receptionist—not a chatbot or IVR menu. Natural conversation, smart triage, and seamless handoffs.

Human-Like Voice

Natural pacing, short acknowledgements, fully interruptible. No phone‑tree menus.

Emergency Triage

Built-in Medical emergency detection. Routes true emergencies instantly.

Warm Transfer to On‑Call Clinician

Warm-transfers to your on-call provider or nurse with a brief handoff summary before connecting the patient.

Fail-Soft Design

If uncertain, captures details and sends ticket—never forces a bad transfer.

Your On‑Call Provider Never Calls Back Blind

CallDispatcher connects to your on-call provider first, provides a 10-second whisper summary, and only then bridges the caller if the tech accepts.

  • Provider receives a concise summary: patient name, callback number, reason for call, and key triage details.
  • Patient hears normal ringing during the handoff—smooth experience with no awkward pauses.
  • Automatic fallback to backup on-call if no answer
  • Caller hears ringing during whisper—seamless experience
Incoming Call
CallDispatcher
Patient After-Hours Line

"On‑call provider note: Urgent callback request — child with 104°F fever for 6 hours. No breathing distress reported. Call back at the patient’s number on file."

1 Accept Call
2 Send as Ticket

Built for Medical Offices

Pre-configured emergency triggers for your trade. CallDispatcher knows when to wake up the on-call provider and when to capture a callback ticket.

  • Emergency detection: chest pain, severe shortness of breath, stroke symptoms, or uncontrolled bleeding → advise 911.
  • Overnight mode for non-urgent requests: capture details and queue for the next business day.
  • Custom triggers: Add your own emergency keywords
  • Emergency-only overnight mode (avoid unnecessary wake-ups)
Medical office examination room

Support Patients Who Prefer to Message

Many patients prefer sending a quick message for update requests like scheduling, refills, and billing questions. CallDispatcher captures these non‑urgent requests, applies your rules, and routes them to the right queue—without asking for sensitive details by text.

  • Missed-call text-back: send a non-clinical message offering a callback or next-day scheduling (no PHI requested).
  • Message handoff notes: a structured summary sent to your on-call team (reason, urgency, callback number).
  • Message handoff notes: Same format your techs already receive
Upgrade: Two-Way Text Dispatch Full conversational SMS intake with emergency triage + warm transfer escalation
CD
Family Health Messaging Patient Messaging • Automated

Thanks for contacting Family Health. For your privacy, please don’t text sensitive medical details. How can we help?

6:47 PM

I need a refill for my blood pressure medicine.

6:48 PM

We can help. Please reply with your full name and date of birth (MM/DD/YYYY).

6:48 PM

Jordan Lee 02/14/1978

6:49 PM

Thank you. What medication and which pharmacy should we send it to?

6:49 PM

Lisinopril 10mg. CVS on Main St.

6:50 PM

Got it. Is this request urgent tonight (you’re out of medication) or can it wait until tomorrow?

6:50 PM

I’m out tonight.

6:51 PM

We’ve notified the on‑call provider. Expect a call back soon. If you have chest pain, trouble breathing, fainting, or severe symptoms, call 911 immediately.

6:51 PM

What's a Missed Call Worth to Your Practice?

See how many appointments and dollars you’re leaving on the table—and how CallDispatcher helps you recover them.

100 calls
27%
$350
+19%
Missed calls recovered/month
47
New text patient requests captured/month
+19

At $99/month, CallDispatcher pays for itself if it saves just 1 appointment every 3 months.

Go Live in 10 Minutes

No new hardware. No complicated setup. Just forward your calls and start answering every one.

1

Set Your Hours

Define business hours and after-hours behavior in our simple dashboard.

2

Add On-Call Contacts

Enter primary and backup phone numbers for emergency routing.

3

Choose Your Rules

Start with medical triage templates (pediatric fever, medication refill, post-op questions) or add your own routing rules.

4

Forward & Go Live

Forward calls to your CallDispatcher number. You're now answering 24/7.

Skip the Sales Pitch

Live in 10 Minutes. No Sales Call Required.

Other AI answering services make you book a 30-minute demo with a salesperson before you can even try their product. We think that's backwards.

Other AI Services
  • Book a demo call
  • Wait for sales rep
  • Sit through 30-min pitch
  • Request pricing
  • Finally start trial
⏱️ Days to weeks
CallDispatcher
  • Sign up online
  • Set your greeting
  • Add your medical staff
  • Forward your calls
  • You're live!
⚡ 10 minutes

You're a contractor—you don't have time to sit through sales demos. Try it yourself and decide.

Choose Your Plan

No per‑call fees. No surprise overages. After‑hours answering coverage that fits your practice.

Basic

$ 99 /month

Voice-only dispatch

  • 24/7 AI medical receptionist
  • Emergency triage
  • Basic AI voice
  • 200 voice minutes
  • Call summaries
  • No SMS features

Standard

$ 199 /month

Voice + Warm Transfer

  • Everything in Basic
  • Advanced AI voice (human-like)
  • Warm transfer + whisper
  • 400 voice minutes
  • No SMS features
Full Control

Ultimate

$ 399 /month

Customize everything

  • Everything in Pro
  • 600 mins + 750 SMS
Voice Minutes 600 mins
600 10,000

+$25 per 100 minutes

  • Choose your voice 5 voices • switch anytime
  • Custom AI instructions Control how AI handles calls
  • Dedicated support

* SMS features require carrier registration (2-4 weeks). We handle the process for you.

All plans include a 14-day free trial. No credit card required. No sales call needed. Sign up and go live in 10 minutes.

Need more minutes? No problem.

If you exceed your plan's included minutes, additional usage is billed at simple per-unit rates:

Voice calls $0.25/min
SMS messages $0.05/msg

We'll alert you at 75% and 90% usage so there are no surprises. Upgrade anytime mid-month.

Common Questions

Everything you need to know about CallDispatcher.

We recommend transparency. While CallDispatcher sounds remarkably human—with natural pacing, acknowledgements like "got it" and "okay," and the ability to handle interruptions—it's a best practice to let callers know they're speaking with an AI assistant. This builds trust and sets appropriate expectations.

You have complete control over the greeting. Customize exactly what the AI says when it answers, such as: "Thanks for calling. This is our AI assistant and I can help you right away, or connect you with a team member. How can I help?" Many patients actually prefer getting immediate help from AI over waiting on hold or leaving voicemail.

Our fail-soft design means CallDispatcher never forces a bad decision. If it's uncertain whether something is a true emergency, it captures all the details, creates a ticket, sends it to you and the caller, and tells the caller a tech will call them shortly. No guessing, no frustrated patients.

No new hardware needed. You can go live today just by forwarding calls from your existing business number to your CallDispatcher number. Forward always, only when busy/no-answer, or only after hours—your choice. You can port your number to us later if you prefer.

Currently, CallDispatcher focuses on emergency triage, appointment capture, and warm transfers to your team. For scheduling, it collects the caller's preferred callback window and sends that in the ticket. Full calendar integration for direct booking is coming soon.

The Basic plan includes: 24/7 AI medical receptionist, emergency triage, call summaries, and 200 voice minutes per month. Upgrade to Standard ($199/mo) for advanced human-like AI voice and warm transfer with whisper, or Pro ($299/mo) to add SMS capabilities and full call transcriptions. Additional usage is available at low per-unit rates if you exceed the included amounts.

Absolutely. We offer a 14-day free trial with no credit card required. Call our live demo number right now to hear exactly how CallDispatcher handles a call—then start your free trial and forward your calls to go live in minutes.

The 14-day free trial showcases our Standard plan features: AI voice dispatch, emergency triage, warm transfer with whisper, call summaries, and the advanced human-like AI voice. This lets you experience the core technology before committing. SMS/text capabilities are not included in the trial due to carrier registration requirements (see next FAQ).

U.S. carriers require all business SMS to be registered through a compliance process called A2P 10DLC (Application-to-Person 10-Digit Long Code). This isn't something we invented—it's an industry-wide requirement to prevent spam and ensure legitimate business messaging.

The registration process involves two steps:

1. Brand Registration — Your business identity is verified with The Campaign Registry (TCR). This requires your legal business name, EIN (Tax ID), business address, and website.

2. Campaign Registration — Your messaging use case is approved by carriers. We describe how you'll use SMS (dispatch notifications, patient updates, etc.) and how patients can opt out.

Timeline: The entire process typically takes 2-4 weeks. Brand registration usually completes within a few days, but campaign approval can take 1-3 weeks depending on carrier review queues.

Good news: We handle all the paperwork for you. When you upgrade to a Pro or Ultimate plan, we'll collect the required information (business name, EIN, address) and manage the entire registration process on your behalf. You'll just need to answer a few questions—we do the rest.

No surprises—just simple per-minute billing. We'll send you email and dashboard alerts at 75% and 90% of your plan usage so you always know where you stand. If you exceed your included minutes, additional usage is billed at straightforward rates:

Voice calls: $0.25 per minute
SMS messages: $0.05 per message

You can also upgrade your plan anytime mid-month, and we'll prorate the difference. If you're consistently going over, upgrading to the next tier usually saves money. And if you want to set a hard cap to prevent any overages, you can enable "pause at limit" in your dashboard settings.

Nope. Unlike other AI answering services that require booking a 30-minute sales call before you can even try their product, CallDispatcher is completely self-service. Sign up, configure your AI dispatcher, Add your medical staff, forward your calls—and you're live. The whole process takes about 10 minutes. No salespeople, no demos, no waiting. Just results.

Stop Losing Appointments to Missed Calls

Try CallDispatcher free for 14 days. No credit card. No sales call. Go live in 10 minutes.

Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max
Start Free Trial

Experience Patient Messaging Live

See how CallDispatcher handles after-hours texts

What you'll receive:
Family Health: How can we assist you today?
When will my lab results be ready?
Lab results typically take 2-3 business days. I'll have someone call you when they're in. Is this the best number?
+1
Text patient requests Expansion Modal

Patients Prefer Simple Messaging

Here's the revenue you're leaving on the table

Text‑First Patients often start with a message for non‑urgent requests.
19% prefer texting as their first contact method when reaching contractors

The problem: When these patients text your business line and get no response (or a generic auto-reply), they move on to the next contractor who does respond.

CallDispatcher captures these patient requests automatically

  • Missed-call text-back — instantly reaches callers you couldn't answer
  • After-hours auto-reply — captures patient requests while you sleep, not just during business hours
  • Same emergency triage — urgent texts escalate to your on-call provider, just like calls
  • appointment-ready tickets — name, address, issue, urgency collected before you call back
Start Free Trial — Capture Text patient requests

Included in Pro plan ($299/month) and above.

EHR & Scheduling Integration Coming Soon

We’re building integrations for common EHR and scheduling systems to streamline appointment booking and message routing. Join the waitlist for early access.

We'll notify you when clinical support launches. No spam.