Sounds like a human. Our natural sounding AI will help you win more business. Answers every call and text 24/7, triages emergencies, and warm-transfers to your on-call provider with a whispered summary—so you stop losing appointments to missed calls.
Most answering services transfer calls without context. CallDispatcher captures the essentials first, then hands off with a brief summary—so your on‑call clinician can respond quickly and safely.
"On‑call provider: Urgent callback request — child with 104°F fever for 6 hours. No breathing distress reported. Call back at the patient’s number on file."
Your tech decides whether to take the call live or send to a callback ticket—all before the patient hears them.
Pre-configured triggers for "chest pain", "difficulty breathing", "severe bleeding", "allergic reaction" and more. Route true emergencies instantly, not every after-hours call.
Voice quality isn't a novelty—it directly impacts your business. Research shows patients are more likely to stay on the line and complete their call when greeted by natural-sounding voices. Robotic, awkward AI drives callers away.
We partner with the leading AI voice labs to deliver speech that sounds remarkably human—with natural pacing, appropriate pauses, and conversational tone. Your patients will assume they're talking to your medical receptionist.
*Journal of Voice research · **Invoca home services study
Hear it yourself—call our live demo
Built for medical offices—not generic. Understands your industry terminology out of the box.
Sign up, configure, and go live in 10 minutes. No demos, no salespeople, no waiting. Just results.
Handle both calls and text messages with the same AI. patients can text "emergency" or call—either way, you're covered.
If uncertain, the AI captures details and sends a ticket instead of forcing a bad transfer. Never lose context, never annoy your tech.
When your phone rings, your team may be with a patient, in a procedure, or already assisting someone at the front desk. Missed calls can mean missed appointments, delayed care coordination, and frustrated patients—especially after hours.
You can’t always answer the phone during visits, procedures, or check-in—so patients end up on hold or calling back.
Patients need clear guidance at night and on weekends—route true urgent cases quickly, without waking the entire team.
Missing details (symptoms, callback number, pharmacy, appointment reason) create delays and extra staff work.
CallDispatcher answers like a trained medical receptionist—not a chatbot or IVR menu. Natural conversation, smart triage, and seamless handoffs.
Natural pacing, short acknowledgements, fully interruptible. No phone‑tree menus.
Built-in Medical emergency detection. Routes true emergencies instantly.
Warm-transfers to your on-call provider or nurse with a brief handoff summary before connecting the patient.
If uncertain, captures details and sends ticket—never forces a bad transfer.
CallDispatcher connects to your on-call provider first, provides a 10-second whisper summary, and only then bridges the caller if the tech accepts.
"On‑call provider note: Urgent callback request — child with 104°F fever for 6 hours. No breathing distress reported. Call back at the patient’s number on file."
Pre-configured emergency triggers for your trade. CallDispatcher knows when to wake up the on-call provider and when to capture a callback ticket.
Many patients prefer sending a quick message for update requests like scheduling, refills, and billing questions. CallDispatcher captures these non‑urgent requests, applies your rules, and routes them to the right queue—without asking for sensitive details by text.
See how many appointments and dollars you’re leaving on the table—and how CallDispatcher helps you recover them.
At $99/month, CallDispatcher pays for itself if it saves just 1 appointment every 3 months.
No new hardware. No complicated setup. Just forward your calls and start answering every one.
Define business hours and after-hours behavior in our simple dashboard.
Enter primary and backup phone numbers for emergency routing.
Start with medical triage templates (pediatric fever, medication refill, post-op questions) or add your own routing rules.
Forward calls to your CallDispatcher number. You're now answering 24/7.
Other AI answering services make you book a 30-minute demo with a salesperson before you can even try their product. We think that's backwards.
You're a contractor—you don't have time to sit through sales demos. Try it yourself and decide.
No per‑call fees. No surprise overages. After‑hours answering coverage that fits your practice.
Voice-only dispatch
Voice + Warm Transfer
Voice + Messaging
* SMS features require carrier registration (2-4 weeks). We handle the process for you.
Customize everything
* SMS features require carrier registration (2-4 weeks). We handle the process for you.
All plans include a 14-day free trial. No credit card required. No sales call needed. Sign up and go live in 10 minutes.
If you exceed your plan's included minutes, additional usage is billed at simple per-unit rates:
We'll alert you at 75% and 90% usage so there are no surprises. Upgrade anytime mid-month.
Everything you need to know about CallDispatcher.
We recommend transparency. While CallDispatcher sounds remarkably human—with natural pacing, acknowledgements like "got it" and "okay," and the ability to handle interruptions—it's a best practice to let callers know they're speaking with an AI assistant. This builds trust and sets appropriate expectations.
You have complete control over the greeting. Customize exactly what the AI says when it answers, such as: "Thanks for calling. This is our AI assistant and I can help you right away, or connect you with a team member. How can I help?" Many patients actually prefer getting immediate help from AI over waiting on hold or leaving voicemail.
Our fail-soft design means CallDispatcher never forces a bad decision. If it's uncertain whether something is a true emergency, it captures all the details, creates a ticket, sends it to you and the caller, and tells the caller a tech will call them shortly. No guessing, no frustrated patients.
No new hardware needed. You can go live today just by forwarding calls from your existing business number to your CallDispatcher number. Forward always, only when busy/no-answer, or only after hours—your choice. You can port your number to us later if you prefer.
Currently, CallDispatcher focuses on emergency triage, appointment capture, and warm transfers to your team. For scheduling, it collects the caller's preferred callback window and sends that in the ticket. Full calendar integration for direct booking is coming soon.
The Basic plan includes: 24/7 AI medical receptionist, emergency triage, call summaries, and 200 voice minutes per month. Upgrade to Standard ($199/mo) for advanced human-like AI voice and warm transfer with whisper, or Pro ($299/mo) to add SMS capabilities and full call transcriptions. Additional usage is available at low per-unit rates if you exceed the included amounts.
Absolutely. We offer a 14-day free trial with no credit card required. Call our live demo number right now to hear exactly how CallDispatcher handles a call—then start your free trial and forward your calls to go live in minutes.
The 14-day free trial showcases our Standard plan features: AI voice dispatch, emergency triage, warm transfer with whisper, call summaries, and the advanced human-like AI voice. This lets you experience the core technology before committing. SMS/text capabilities are not included in the trial due to carrier registration requirements (see next FAQ).
U.S. carriers require all business SMS to be registered through a compliance process called A2P 10DLC (Application-to-Person 10-Digit Long Code). This isn't something we invented—it's an industry-wide requirement to prevent spam and ensure legitimate business messaging.
The registration process involves two steps:
1. Brand Registration — Your business identity is verified with The Campaign Registry (TCR). This requires your legal business name, EIN (Tax ID), business address, and website.
2. Campaign Registration — Your messaging use case is approved by carriers. We describe how you'll use SMS (dispatch notifications, patient updates, etc.) and how patients can opt out.
Timeline: The entire process typically takes 2-4 weeks. Brand registration usually completes within a few days, but campaign approval can take 1-3 weeks depending on carrier review queues.
Good news: We handle all the paperwork for you. When you upgrade to a Pro or Ultimate plan, we'll collect the required information (business name, EIN, address) and manage the entire registration process on your behalf. You'll just need to answer a few questions—we do the rest.
No surprises—just simple per-minute billing. We'll send you email and dashboard alerts at 75% and 90% of your plan usage so you always know where you stand. If you exceed your included minutes, additional usage is billed at straightforward rates:
Voice calls: $0.25 per minute
SMS messages: $0.05 per message
You can also upgrade your plan anytime mid-month, and we'll prorate the difference. If you're consistently going over, upgrading to the next tier usually saves money. And if you want to set a hard cap to prevent any overages, you can enable "pause at limit" in your dashboard settings.
Nope. Unlike other AI answering services that require booking a 30-minute sales call before you can even try their product, CallDispatcher is completely self-service. Sign up, configure your AI dispatcher, Add your medical staff, forward your calls—and you're live. The whole process takes about 10 minutes. No salespeople, no demos, no waiting. Just results.
Try CallDispatcher free for 14 days. No credit card. No sales call. Go live in 10 minutes.
See how CallDispatcher handles after-hours texts
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Here's the revenue you're leaving on the table
The problem: When these patients text your business line and get no response (or a generic auto-reply), they move on to the next contractor who does respond.
Included in Pro plan ($299/month) and above.
We’re building integrations for common EHR and scheduling systems to streamline appointment booking and message routing. Join the waitlist for early access.
We'll notify you when clinical support launches. No spam.